• Customer PM vs. Product PM


  • Let’s begin with the beginning!

    Originally posted on managingprojectsblog: In my last article, I have mentioned briefly about projects. To understand the project management better, we first need to be very clear about projects. According to PMBOK (Project Management Book of Knowledge) a project is a temporary endeavor which is undertaken to create a unique product service or result. Temporary…


  • Separating the front and backend application in order to enable a quicker SCRUM Agile approach

    http://e-byz.ch/projekt-management/shopdirect-customer-experience-management SCRUM with AGILE Development a YouTube video (mute sound).  Re: Online direct to consumer business: “[UK based] Shopdirect.com separated the front and backend application in order to enable a quicker SCRUM Agile approach and increase the feature output by shopdirect customer-experience-management 30% to 40%.  Also 3rd party development and integration is quicker.”


  • Influencing Subject Matter Experts

    Originally posted on Todd Fleming: Subject Matter Experts (SMEs) are required resources for most business projects. They are typically employees that have significant, deep knowledge about a critical aspect of the project.  They are typically not part of the core project team, and most often do not report directly to the team manager. Influencing SMEs…


  • Plus huh? Getting to the bottom of active users on Google+

    Google+ user update quickly catching up with Facebook, how?


  • eBay’s New Logo: Same Four Colors, New Font

    eBay’s New Logo: Same Four Colors, New Font. Seventeen years after it launched, eBay is updating its logo to reflect its updated approach to selling not just used items, but also new things. “It’s eBay today: A global online marketplace that offers a cleaner, more contemporary and consistent experience, with innovation that makes buying and…


  • Live @ IBM Smarter Commerce Global Summit Orlando: IBM’s Jay Henderson On The IBM Holiday Benchmark Online Shopping Analysis

    Originally posted on Turbotodd: Jay leads product strategy within IBM’s Cross-Channel Marketing team. His team is responsible for market analysis, customer insight, and industry marketing functions. He came to IBM through its acquisition of Unica, and has over fifteen years’experience in multi-channel marketing and customer analytics. Previously, he served in various marketing roles at predictive…


  • What Ever Happened to the Promise of B2B Ecommerce?

    in the multichannel e-retail space, there is certainly room for enabling more b2b commerce functionality/capabilities on existing e-commerce software platforms. Every large retailers seeks a seamless way to deal with their trading partners online.


  • Shopbop and the Growth of Amazon’s Fashion Empire

    Originally posted on ecomPunk: Amazon has the ambition to be big in the fashion world. Recently they’ve reworked their Shopbop site design. In relation to this, Zappos and 6pm are coming across rather conventional… Read the full feature at excitingcommerce.com!



  • Amazon’s real battle: Not Apple, but Google

    Originally posted on THE POST PC: Via the New York Times: Behind the scenes, the two companies are waging a war to become the pre-eminent online mall. And e-commerce sites large and small are caught in the cross-fire. As for consumers, the question is whether they will see a full range of products available online. Google…